How to Use ‘HERE WeGo’ App for Easy Navigation on Your Next Trip

You’ve decided where to go and what to see, you’ve planned your days so you know what you are doing and when; but how will you get from place to place without getting lost? Or without having a row over whether we really should have turned left back there and why are we now driving around a housing estate? (Of course sometimes housing estates are the destination!) The answer for us is an app on our tablet called HERE WeGo.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

This was originally owned by Nokia (Remember them? They used to make phones with battery lives measured in weeks and if you dropped them the ground suffered more damage than the phone!), but is now owned by a consortium of German car manufacturers for use in their vehicles. Happily for us, they still offer a completely free (there are occasional ads) mapping application.

So why HERE WeGo and not Google Maps? Primarily because HERE WeGo is designed to work offline; whilst Google Maps does have an offline feature, the maps are trickier to handle because you can only download a square of the map rather than grab a whole country or region which uses much more local storage. The other reason is because HERE WeGo has a useful ‘Collections’ function that makes using it a doddle once you’ve put your itinerary into it (Though list functionality has finally been announced for Google Maps as we write this).

Looking for things to do on your road trip? Click here to see the resources we use.

Below we’ll show you how we set the app up and programmed it for a simple day on our recent trip to Eastern Canada so that you can see how easy it is for yourself. Then we’ll also show you a more complex itinerary so that you can see how useful it is to use once you are on your trip.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

*Please note: For the rest of this post the words in bold refer to the actions you will click in the app to perform each step. Also you can click on each photo to enlarge the image if desired.

This post may contain affiliate links. Please read my full disclosure policy here.

Initial Account Setup

Once installed, open the app and, for one time only, we need to do some account setup.

Click the Hamburger Icon in the top right, choose Sign In and then Next

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

You can now sign-in, if you already have an account, or register by clicking No account? Register. You can register through Facebook or the “old-fashioned way”. For Facebook, it will just connect to the app on your phone and create the account; or select the old-fashioned way, and then enter your details and click Next

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

You will now get the Welcome screen and can click Come In to start using the app.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

How to Set up A New Trip

The first thing to do is to download the map of where you are heading so the app can navigate you once offline. From the main screen, click the hamburger icon, select Download Maps and then Download Maps again.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

This takes you to the hierarchical list of all the maps available, arranged geographically. For large countries you can helpfully download parts of the map, such as a state or province, for others it is the whole country. Be careful about downloading multiple segments though because sometimes two parts of a country can be a larger download than the whole thing. This is something we found with England and any other part of the UK as it’s less storage to download the UK as a whole.

Select your map by drilling down to it through the list:

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

HERE WeGo will then download your chosen map to your local storage so it can be used offline. You’ll see the download screen while it gets the map and then once complete the Dustbin Icon appears so you can delete the map at a later date.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

You can download additional maps if you need them, or start creating your itinerary in ‘Collections’.

You can now use the app offline when you are on the go on your trip, but we prefer to put all our destinations into it in advance so that we can just click each one and be on our way, rather than having to enter addresses etc. whilst on holiday.

Road tripping the USA? Check out our 21 things to see in every state and D.C.

From the main screen again, click the Hamburger Icon and select Collections.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Your screen will start with a couple of HERE WeGo supplied collections, but we like to have a collection for each day of our trip. If we want to add Day 8, we click the Add Collection star, enter the name of our new collection and click OK to see it appear in our list.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Now it’s time to enter our itinerary into the collection. As you can see most of our trip to Canada is already planned, we just need to finish Day 4 which is a light day of sightseeing for us. With just one place to see how will we cope? :-)

From the main screen, search for the place you will be visiting in the Where To? box and choose from the drop down list of matching places which will take you to the map view for the selected place.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

To add to the collection click to expand the information panel and we can now add this place to our collection by clicking the Collect star and choosing which day (or days) to add the place to.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Please note: There is no way to sort a collection so, as we like our collection to be in the order we will visit things on a particular day, we make sure we add them in order we want to see them. This means that for places like hotels (that you might have in multiple collections) it is important to add them once all other activities for each of the days have been added so they will appear at the end of the list for that day.

Looking for things to do on your road trip? Click here to see the resources we use.

We can now do these same steps for every place on our trip until we have all of our collections complete and ready to use. Once you are done, we advise that you set HERE WeGo to offline mode to avoid any unwanted data charges abroad.  Also the app seems happier being set to offline mode when it is connected to the internet than when it doesn’t have a data connection at all, so that’s a habit we have now got into.

From the main menu click the Hamburger Icon and select Use App Offline. And that’s it, you are ready to go!

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Using the App

You’ve arrived at your destination, suffered the queue at immigration, been pleasantly surprised the airline didn’t lose your luggage, worked out how to get to the car rental place and picked up your car. Your body is telling you it’s 2 AM, you’re about to drive on the “wrong” side of the road in an unfamiliar country so frankly, the last thing you need to do is to struggle with directions. It’s time to make your first use of all the preparation work you’ve put in :-)

Now you’ve prepared, using the app is nice and easy. From the main screen click the Hamburger Icon, select Collections and then select the collection for the day of the trip you are on to get to the list of places. The example below uses Day 7 of our Eastern Canada itinerary as it has a few more things to do to show you how this works.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Now select the location you’d like to navigate to, check it’s right on the map screen, and click the Navigate Icon (this is the blue arrow with the distance shown to the place below it) and the app will start searching for a route.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Once it’s found a route it will show you a couple of options and we pretty much always just choose the first option. We then verify the routing on the map screen and click the Car Icon to start navigating. Then just follow the directions to your destination! The app will speak the directions aloud so you can connect this to your car’s speakers with Bluetooth, or we just turn the volume up as loud as possible on the tablet and that works too.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Note:  Along the top of the options screen (left most image above) you can select the mode of transport. We have used HERE WeGo for transit directions (though for this it is best to have a data connection for real-time schedules) and for walking between our sites if we are exploring a city on foot. It’s worked really well for us and is now an essential component of our travelling.

Tidying Up Once You Are Home

Once we return from our travels, we need to clear out the collections to get ready for our next trip. Once again click the Hamburger Icon, select Collections and the collection you want to clear out.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Now click the Edit Icon in the top right and the distance markers will change to Delete Icons. Click each one to remove that place from the collection.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Once you’ve deleted them all, click Save and repeat for each day of your trip. The empty collections are then ready for you to start preparing for your next trip.

Road tripping the USA? Check out our 21 things to see in every state and D.C.

The last thing to do is to remove the offline map to free up storage for the next map you will need. Click the Hamburger Icon, select Delete Map and a list of installed maps is shown. Click the Dustbin Icon to remove the map from your device. You can see we’ve already installed the map for our next trip :-)

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

Click Delete to confirm you want to remove the map (a short animation will show whilst the map is being removed) and once complete the list of maps will be shown minus the map you deleted.

How to Use 'HERE WeGo' for Easy Navigation on Your Next Trip || www.onetripatatime.com

And that’s it! We hope you find HERE WeGo as useful an addition to your travel toolkit as we do.

HERE WeGo is available FREE for both Android and iOS devices.

Click here for Android,  here for iOS, and here for Amazon Apps.

Some of the links in the post above are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission but this does not affect the price to you. Please read my full disclosure policy here. Thank you for supporting One Trip at a Time. 

Have you used HERE WeGo in your travels? If so, do you have any other tips for us to increase its functionality?

If not, what’s your favourite navigation app?

17 Comments

  • So frustrating. I’ve downloaded the app (my version might be newer), followed all the steps and, almost without fail when I want to navigate, HERE tells me I’m offline and can’t find any results. This is kind of the point of the entire app, right?

    There doesn’t appear to be any customer service and I can’t figure out what I’m doing wrong, if anything. Even destinations I’ve navigated to previously may not be available later off-line. If you know of a way to reach someone at HERE, I’d be grateful.

    • Yes, a key point of the app is offline navigation. We’ve not experienced this problem and I’ve just tested it myself as we have a road trip starting this weekend that we will need the app for!

      I presume you have downloaded the map of the area you are navigating within already? Also, we find it best to tell the app to work offline whilst it is online; though this problem may have been fixed, we always do this as a matter of course as it used to cause problems for us.

      I’m afraid we are not affiliated with HERE, we just use their product and thought a guide would be useful for others.

      • Thanks for replying. I knew you weren’t affiliated with the company, but you clearly had extensive experience and I thought it was worth a try to see if you’d encountered a similar problem. I’ve done every which way of setting up collections, on and off line, and too often the app tells me I should go on line to find what I’m searching for/have already set up. Hopefully I’ll hear from support. I appreciate that you responded, thanks.

  • It’s taking a very long time to download a map…Maryland. Is this normal?

    • We’ve not experienced that, Maryland is over 330Mb though, so if your internet connection speed isn’t great, that is quite a big download.

    • Hi Armand,

      Unfortunately you can’t add a interim stop or waypoint at present. You have to navigate to point 1 and then select point 2. We do this on scenic drives as sometimes we are deliberately not going the easiest route and it would be great to have this function. Maybe in a future update it will be added.

      Hope you found our guide useful, if there is anything we can do to improve it, please let us know.

  • Do I have to pay for data from a telephone company, to use Here ToGo? Also should I check maps off line? Does this switch back and forth from off line to on line? This is new to me!

    • Hi Linda,

      As long as you click to use the app offline (found in the settings) then you won’t incur data charges. If you do this you won’t have access to live traffic updates though.

      It won’t switch automatically from online to offline, but you can do this manually.

  • Did you find any way to sync itineraries created from website to mobile app?
    Single destinations are synced correctly but it just seems not working for itineraries (a predefined trip with multiple destinations)

    • Hi there,

      Actually we didn’t know you could use the website as we have only ever used the app for everything so we checked it out! Our collections do sync back and forth, but the issue we see is that they don’t stay in the order they were programmed in on the website (seems to just list everything alphabetically). This might not be an issue for some people but we like to put everything in order and then just click the next place, then the next place, etc.

      So no, sorry, we can’t find a way to make them sync in the same order on the web as the app. :-( Maybe this will be changed at some point.

      • here.WeGo.lover says:

        Yes, I do know about the sorting problem.
        My question was about itineraries, when you have multiple stops on a trip. You can create that from the web site but not from the mobile app, so I tried to create itineraries from the website but they don’t get synced to the app at all. Syncing single destinations is working fine (beside the ordering).
        I guess itineraries are simply not supported in the mobile app…

        • I’m sorry but I don’t know what the itineraries feature is on the website. We’ve only used the app and we use the “collections” feature to basically create our itineraries which includes multiple stops on each day of a trip.

          • here.WeGo.lover says:

            Hi Stacey,
            I got an answer directly from Here support team: itineraries are not supported currently in the mobile app so they do not get synced.
            (I wonder what’s the use of the feature if you cannot get them on the go…)

            Thanks for collaboration :)

          • Well that’s a bummer that they aren’t supported. Thanks so much for passing that information along back to us though so we’ll know in future too.

            Have a good day!

  • How do I delete the app?!!

    • Hi Linda,

      It will depend on the type of device you have installed the app on but you should be able to delete/uninstall it the same way as all other apps.

Leave a Reply

Your email address will not be published. Required fields are marked *

CommentLuv badge